0844 877 0178 Opening hours Mon-Sat 8:30am - 5:30pm
Welcome to the Vita Bella online shop

Terms and Conditions

 

Conditions of sale

Orders/Delivery
All orders are accepted subject to availability and payment. Delivery will normally be made within 3-5 days of receipt of your order. 
 

Cancellation/Refund
If you wish to cancel the contract you must do so in writing and deliver personally or send (which may be by electronic mail) this to the person named below. 
This right can be exercised by sending or delivering a written notice of cancellation to My VitaBella Ltd within the period of seven days from the date of this contract, as stated on the invoice/order form. Notice of cancellation is deemed to be served as soon as it is posted or sent to My VitaBella Ltd or, in the case of a written electronic communication, from the day it is sent to My VitaBella Ltd.

For postal cancellations, we recommend that this be sent by recorded delivery. If you cancel this contract any sum paid by you or on your behalf under this contract shall be refunded to you but if you have received the products you ordered you must return these products at your own cost and, provided you have taken reasonable care of them, you will be entitled to be repaid the amount you paid for these products. You will be repaid once we have received the goods back.

Guarantee/Exchange/Refunds
We hope you will be delighted with your VitaBella products, but if for any reason you are not entirely satisfied, you may return any item purchased in its original condition, within 21 days of purchase to My VitaBella Ltd. My VitaBella Ltd. (Unit 16, Roundhouse Court, Chorley, PR7 7JN) will refund or exchange any item showing a manufacturing defect which is returned within a reasonable period of time.


The My VitaBella Ltd. guarantee and your rights of cancellation are without prejudice to your statutory rights.

Complaints
If you have a complaint please contact: My VitaBella Ltd. Unit 16, Roundhouse Court, Chorley, PR7 7JN.

Data Protection
We take your privacy extremely seriously. We will not pass your personal information to any third party or use it for any other purpose than that stated herein. By providing your title, name, surname, postal address, email, phone, mobile and any other details (in short “Personal Information”) when placing your order, you explicitly agree and consent for your Personal Information to be used and stored securely anywhere in the world by My VitaBella Ltd. for the purposes of processing your order, including processing exchanges, returns, refunds, complaints or statistical and business analysis, as well as for sending to you marketing communications, to the receipt of which you have for the time being explicitly consented to on your order form. My VitaBella Ltd. will hold details of your name, contact details and purchases. My VitaBella Ltd acts as a data controller of this information for Data Protection Services